Tired of battling with your PCs? Feel like they are deliberately choosing the worst moment to go wrong?
It’s a fact of life these days that computers will go wrong. With everything from component failures to virus/malware attacks you may feel that you are better off struggling along than face the large bills from an IT support company.
At Carrobes IT, we know that your time is best spent running your business. That is why we take a different approach to IT Support. Where other providers are reactive, and only respond once something has gone wrong (costing you both time and money), our flat-rate managed service is a proactive offering which means we can detect and deal with problems before they affect you.
Not only does this reduce your downtime, making you more efficient and profitable, being a flat-rate service, you are not going to be hit by large bills just for seeking support. You can also choose the level of service that suits your budget.
Our managed service includes the following benefits:
- 24x7 Network Monitoring - As long as your PCs and network are online, our systems are monitoring. If you suddenly go offline, we know about it instantly and can respond quickly. We can also get advanced warnings of hardware & software issues and be ready to deal with them before they cause you downtime.
- Single Point of Contact - Our Vendor Management service means that we can act as a single point of contact for all your IT & Communications suppliers. Why chase multiple people when things go wrong when you can call one, then sit back and let us do the work!
- Update Management - We make sure that all of your PCs and security software are up-to-date and protected against the latest threats. We also test system updates on our network before deployment to reduce the risk that they will cause problems later.
- Know Your Systems - We can send you regular information on the state of your systems and work we have carried out. This means that you are never left in the dark about your IT.
So remember - our monitoring systems never sleep, never take holidays and never go sick. So why not contact us today and see how our managed service can benefit your company.
